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On arrival

To ensure full treatment time, please arrive promptly at your allocated check in time. A late arrival may mean that your treatment time is reduced or unable to be honoured. 

On arrival for a spa package, we invite you to come and check in at the spa desk. You will be given your locker key and a copy of your personal itinerary. If you wish to book any more treatments on the day, we will do our very best to accommodate your request, but this may not always be possible. We do recommend advanced booking.