Click here to book your next appointment online or call us on 01522 797989

*IMPORTANT UPDATE* Due to increasing energy, supplier and staff costs, there will be a treatment price increase throughout July 2022. Any treatments bookedonce the price increase comes into effect will be charged at the new price, unless they have been prepaid in advance before the increase takes effect. Thank you for your continued support. heart

Terms & Conditions

Your use of the Simpsons Beauty website ( and services offered herein indicates your agreement to be bound by the following Conditions of Use. As such, you are agreeing to familiarise yourself with the conditions, and to abide by them if you choose to use the Simpsons Beauty website.

These Conditions of Use tell you the rights and obligations you have. You may have other rights granted by law and these Conditions of Use do not affect these. This does not affect your legal rights as a consumer.

1. Acceptance of Agreement
You agree to the terms and conditions outlined in this Terms and Conditions of use Agreement ("Agreement") with respect to our site (the "Site"). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended by us at any time and from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.

2. Purchasing from Simpsons Beauty
By submitting your order you are offering to buy the goods and to allow us to use your personal details for the purposes of supplying goods (including passing your details onto shippers and/or other subcontractors). We will not use your personal information or other details for any other purposes.

All prices on this web site are correct at time of publishing (errors and omissions exempt). Simpsons Beauty reserves the right to alter prices at anytime without notice. Products may vary from representative images. Subject to availability. When you place an order with us (Simpsons Lincoln Ltd) you are making an offer to buy goods. We will send you an email confirmation that we have received your order.

In the unlikely event that the goods are no longer available, or there is a pricing mistake, we will advise you of this.

All retail prices include VAT at it's current rate.

3. Delivery

If your order was for an E-voucher, your printable voucher should land in your inbox within the next 30 minutes. If you cannot see your voucher please also check your spam or junk mail before contacting us.
If you requested your gift voucher to be posted, this will be be sent today. All vouchers are posted first class Monday-Friday. Although vouchers are posted first class we cannot guarantee when you will receive the voucher as this is in the hands of Royal mail.
We are unable to reissue 'lost in the post' vouchers until 7 working days from the date when the voucher was sent.
After this time if you have not received your voucher, please email us or call us on 01522 797989 opt 1 and we will void the original voucher code and reissue a new voucher.
If your order was for a product, we will post this order within 24hrs  Monday -Friday. Any orders placed on a Saturday or Sunday will be send on Monday (excluding bank holidays)
Most items will be sent either next day or 48 hour Express delivery, however please leave up to 7 working days to receive your parcel. If you have not received your item after 7 working days please contact us via email or but calling 01522 797989 opt1
Failure to collect a parcel after it has been attempted to be delievered will incur an additional delivery payment. Simpsons can not be held responsible for any lost parcels or packages if they are to be returned to sender.
4. Returns
We can only accept returns for faulty goods, in accordance with customer's statutory rights but unfortunately not for unwanted items. Where possible we will endeavour to offer an exchange on hardware items only but the cost of postage and the safe return of said item must be the responsibility of the purchaser.
Simpsons cannot be held responsible for any reactions or side effects you may have to any skincare products purchased. No refunds or exchnages will be given should you have a reaction or any side effects. 

Gift vouchers are non refundable and cannot be exchanged for cash.All other goods can be returned within 7days of purchase and the buyers own cost. Upon receipt of goods a refund will be made excluding any delivery costs.

If there is a problem with the goods, please contact us via our office telephone number 01522 797989 or via email at

5. Copyright
All content included on this site, such as text, graphics and logos is the property of Simpsons Beauty and protected by United Kingdom and international copyright laws.

6. Trademarks
All trademarks that appear on this site are the property of their respective owners.

7. Payments.
You represent and warrant that if you are purchasing something from us or from our Merchants that (i) any credit card information you supply is true, correct and complete, (ii) charges incurred by you will be honoured by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes.

8. Links to Other Web Sites.
The Site contains links to other Web sites. We are not responsible for the content, accuracy or opinions express in such Web sites, and such Web sites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked Web site on our Site does not imply approval or endorsement of the linked Web site by us. If you decide to leave our Site and access these third-party sites, you do so at your own risk.